Best hot tub store in town! Family owned and operated and it shows. Don and his team were knowledgeable, trustworthy, friendly, and funny... not to mention we got an excellent deal on a special order tub! We couldn't be happier with our decision. From summer to winter my partner and I feel like we are on a mini-vacation every day. Life is so much better in our Sundance spa. Do yourself a favour and go buy a tub from Don!
‐ Cynthia Wagil Via Google
If you are in the market for a hot tub don't look any further, excellent service in a complicated installation. What impressed me the most was that Don the owner showed up at our home to make sure the installation went smoothly. Our spa room is a dream come true and the team he has put together deserves a 5-star rating alone!!! Fantastic job. Thank you so much Don to you and your team.
‐ Wayne Taylor Via HomeStars
I don't usually write reviews but today I felt I should. I have had an outstanding experience dealing with Don at Sundance. The team was prompt and professional at both the site inspection and the installation. Since I personally couldn't do the orientation that day, Don met with me at the store and reviewed everything I needed to know about spas. Then he proceeded to tell me about an upcoming sale... but I will be out of town...soooo...he lets me pre-order everything and they will process the invoice on the day of the sale at sale prices...incredible!! Needless to say, I am so very happy with my Chelsea spa... and my son absolutely loves it too... we've been in it every day for the last week... and sometimes more than once. Thanks Don!
‐ Evan Lockwood Via Google
We are outstandingly happy with our Sundance hot tub. The people are helpful, friendly, and have earned our trust. Our previous spa was purchased from a major box store thinking we'd save money. After one year of constant problems, nursing it through -35C nights, taking time off work waiting for service, fighting for warranty work, shipping parts in from the US, pump leaking, and finally a crack in the shell on the step; we sent it back and bought a real spa. Our Sundance spa is sold, reliable, and uses FAR fewer chemicals than our previous "other" brand tubs. We use our spa every day and can not believe how much of an improvement our Sundance is over everything else we tried. Summary: I would buy this spa again in a heartbeat.
‐ Ryan McKay Via Google
Walked in late on a business day and had Don spend an hour and a half educating me on hot tubs (spas). I was leaning toward Costco tubs as I felt there was more bang for your buck. After spending time with Don I began to realize the benefit on the Sundance spa and the dealership itself. After my initial visit, I went to numerous local suppliers and listened to what they had to say regarding the pros of their spas. After weighing all options and reading pages and pages of reviews I decided to go with Don and his team at Sundance. A major deciding factor was the atmosphere of Sundance when I walked in. It was very welcoming and comfortable. I never once felt pressured to purchase. Though I did receive friendly professional service from a majority of the other suppliers I visited, Sundance was better than the rest. The spa has now been installed and my family is using it every day. We went with the 680 Series Peyton and every seat provides a different feel which I love. Sam and the install team was great as it was a terrible day but they toughed it out and got it done. I would definitely recommend Sundance to anyone looking to get into a spa.
‐ Ryan C Via Google
Hello Diana, Don, Joyce, Bonnie.
This is exactly what we envisioned when we bought our little place on the Shuswap! Thank you Sundance Spas we love, love, love our hot tub and of course our view doesn't hurt.
That is Copper Island behind us and Scotch Creek across. Of course, I never envisioned Patrick having 2 glasses of wine and me having none!
Thanks again for making it so easy, the setup and hookup went without a hitch. You have a first-class operation and should be very proud of what you do and the great job the staff does. Also please let Mr. Rice know we appreciate his salesmanship at the Edmonton Home and Garden show!!!
‐ Patrick and Marcia Williams Via Email
"We had a used Hot Tub given to us by a friend... it of course was not working. We called Don over at Sundance and he organized the pickup of the Hot Tub, repaired the hot tub, and assisted us with the installation of the hot tub! -- Very reasonable rates too!"
‐ Matthew Pringle
Thank you for the quick help and fix today of our hot tub. Sam was excellent walking me through on the phone what to do. And Ivan always gave great on-site service. Thank you and Merry Christmas.
‐ Susan Freeland Via Facebook